All invoices that are ready for consumption are posted to the Inbox; here you will review, validate, and approve the invoice. This article will cover the basic navigation of the Inbox.
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Using the filters
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Important items to see in the Inbox
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What do the Inbox columns mean?
Using the Inbox filters to manage your workload
Click Filters to expand the section to display the filter options. Key filter items include:
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Invoices Pending Approval: Select the invoices pending approval from the drop-down list. Valid values are For me, By another approver/level, or All.
If you don’t see invoices when you are in the Inbox - check the Invoices Pending Approval filter first! The Inbox auto-filters to show invoices where you are the next approver.
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On Hold? Select if the invoice is on hold from the drop-down list. Valid values are Yes or No.
Don’t forget to click Search to apply your filter criteria.
Navigating the Inbox summary list
Columns available in the Inbox
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Column |
What it means… |
|---|---|
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Approval - To Paybox |
A green check mark will be visible when you are the next approver. Click the green check mark to approve the invoice. |
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Approval - History |
See who has approved the invoice to-date. |
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Vendor |
The billing vendor. |
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Account |
Click the Account Number to view a snapshot of previously received invoices and key action dates.
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Account Description |
The client-defined description for the account. |
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Invoice Number |
Click the Invoice Number to see your Invoice Detail, Contract detail, History Approvals, Invoice Comments, and a PDF invoice image. Read more about what you can do in this article. |
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Corporate Name |
The corporate name associated with the received invoice. |
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Status |
You may select Place On Hold for the invoice, which will prevent the invoice from being approved until the hold is cancelled. If the invoice is on hold, a red clock icon will be populated under this column. |
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Create Incident |
A quick link to open a parser query with Asignet. This will alert our Ops Team to review the data capture and make any corrections necessary. |
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Tracking |
Click on the spyglass to view the incident progress. |
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On Hold - Date |
Populates when the action link Place On Hold is selected. |
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On Hold - Days |
Populates when the action link Place On Hold is selected. |
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On Hold - User |
Populates when the action link Place On Hold is selected. |
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Validations |
There are multiple validations that can be present in the Inbox as they vary by client. Check out the different validations and how to resolve them in this article. *Note: you may not be able to approve an invoice if there is an unresolved validation. |
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Date - Invoice |
The invoice date. |
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Date - Due |
The date when payment is due. |
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Invoice Amount - Cur |
The standardized currency of your invoice (i.e. USD, CAD, GBP). |
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Invoice Amount - Converted |
The standardized / converted Current Charge amount. |
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Invoice Amount - Past Due |
The standardized / converted Past Due amount. |
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Invoice Amount - Cur |
The native currency of your invoice (i.e. USD, CAD, GBP). |
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Invoice Amount - Original |
The native Current Charge amount. |
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Invoice Amount - Past Due |
The native Past Due amount. |
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Time Line |
The number of days the invoice has been in the Inbox. |
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Update |
Refresh your invoice with the new GL codes or validation changes. |
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Pending to Archive |
This will populate when the action Massive Move to Archive - WKF is selected. Read more about this here. |