Wireless Provisioning Panel

The Wireless Orders Panel page shows all the provisioning orders that have been placed. This includes orders for new device, service, disconnect, etc.

In each column, there is information or a link that displays different views of the workflow.

Column Descriptions

Column	Description
Workflow Group	Displays the workflow group.
Workflow	Displays the workflow name.
Workflow #	Displays the workflow number.
Date Creation/Finished	Displays the creation and finished date.
User name	Displays the user name.
Employee Id	Displays the employee ID.
Country	Displays the country.
Selected Option	Displays the device selected in the order.
Line Number	Displays the line number.
Inventory Sim Card	Displays the SIM card number in inventory.
Vendor	Displays the vendor name.
Device	Displays the device.
Device Order Number/Shipping Tracking Number	Displays the order number or shipping tracking number of the device.
Task	Displays the task. Vendor Automatic-Task – Order being placed by the robot. If status is Pending, it is still in the queue to be placed. If status is Error, the robot had an issue. Request to Vendor – Order is still in the vendor. If status is Pending, it is still being placed in the vendor. If status is Paused, it is waiting for the robot to parse the tracking and device information. Order Complete/Survey – Order has been successfully placed and already has the device information.
Status	Displays the status. Pending – Order still pending with the vendor. Finished – Order has been placed. Paused – Order has been placed but still waiting for the robot to parse the tracking and device information. Cancelled – Order has been cancelled and has not been placed. Note: Cancelling an order in the Asignet portal does not guarantee the order will be canceled. If the robot already placed the order, there is no way of cancelling or modifying it. Error – Order was being placed by the robot but the robot was not able to complete it because of an error in the workflow or in the vendor.
Rejected	Displays if the order was rejected. Yes indicates the order has not been approved.
Requester User	Displays the name of requester user.
Trans Error	Click the number to display the transaction error.
View Actual Status WKF	Click the magnifying glass icon to open a new window which will allow to view the workflow order. The workflow will show in which task the order is at that moment. It can be Approval, Vendor, or Notification.
View Order	Click the magnifying glass icon to open a new window which will allow to view the workflow order.
View Detail	Click the magnifying glass icon to open a new window which will allow to view the workflow order detail categorized by Task, Mail, and Robot.
View Survey	Click the magnifying glass icon to open a new window which will display the survey results.
Cancel	Click the red x to remove the workflow order.
Comment Edit	Click the pencil icon to open a new window which will allow to add or edit a comment.

View Order Information

To view a workflow order actual status, click the magnifying glass icon in View Actual Status WKF column to open a new window. The workflow will show in which task the order is at that moment. It can be Approval, Vendor, or Notification.

To view a workflow order, click the magnifying glass icon in View Order column to open a new window.
To view a workflow order detail, click the magnifying glass icon in View Detail column to open a new window.