To change a plan for a device, click the Change Plan option to open a new window.
Perform the following steps:
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Enter the criteria in Select Mobile Number field.
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Find the mobile number. Select the mobile number to display the device and plan information.
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Choose the plan for your device by clicking the check box in Select column.
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Optionally, enter a comment in Comments field.
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Click Next to continue.
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After the change plan confirmation screen appears, review the details for accuracy prior to submitting.
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Click Submit to apply changes or click Modify to edit the operation.
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Once submitted, the manager of the user will receive a notification for approval.