To reassign a line for another user, click the Reassign Line option to open a new window.
Perform the following steps:
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Select the status of the line from Current Status drop-down list. This can be Suspended Line, Active Line, or Unassigned Line.
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Enter the criteria in Select Line Number field.
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Find the mobile number. Select the mobile number to display the device and user information.
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Enter the criteria in Search for User by Employee Number Or User ID field.
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Find the user. Select the user to proceed with reassigning the mobile number.
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Optionally, enter a comment in Comments field.
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Click Submit to apply changes.
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Once submitted, the manager of the user will receive a notification for approval.