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Service Catalog (Wireline)

The Service Catalog page, as part of the Service Catalog application, manages requests for services using wireline provisioning. Authorized users can leverage user profiles, structured workflows, and a configurable approval process to initiate service requests. The service catalog can be customized to match business needs and automate transactions, including placing security measures to control what services a user can order.

Quote Request

This section displays the list of new quote requests a user can place.

Once a new quote request is placed, the designated users will receive a notification for approval. The user can review the quote status in Quote Tracking.

Circuit Order

This section displays the list of new circuit order requests a user can place.

Once a new circuit order request is placed, the designated users will receive a notification for approval. The user can review the order status in Order Tracking.

Disconnect Order

This section displays the list of new disconnect order requests a user can place.

Once a new disconnect order request is placed, the designated users will receive a notification for approval. The user can review the order status in Order Tracking.

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